Havas CX Munich

Customer Experience. At heart.

Customers always have an experience.

Let’s make sure it’s a good one.

With Havas CX, we have created a strong international network, bringing together the most capable CX minds from our global talent pool. More than 1,200 CX specialists from various local Havas agencies combine valuable insights, user-centric technology, and experience-driven design to transform and improve the performance of our customers and partners. And better is always better.

A global customer experience network
What we do

A global customer experience network

Across our network, our CX experts look at customer experience from a more holistic, comprehensive and less siloed perspective. Based on the brief we receive; we assemble agile and bespoke teams equipped to solve every client business challenge.

BMW i Motorsport


In the sixth season of Formula E, a unique online experience was created under the motto "BMW i MOTORSPORT URBAN RACING". With a focus on the racetainment character on the landing page, the user himself becomes the driver of the BMW iFE.20. Three specially produced songs create an urban vibe. Communication was played 100% digitally.